Email TikTok to get verified

Email TikTok to get verified is one of the effective ways for content creators, brands, or businesses to increase their chances of receiving the blue checkmark faster. Through an official contact channel, you can directly present your information, prove your credibility, and ask TikTok to consider granting the verification badge. This is a crucial step to affirm your position on the platform while building trust with your follower community. Let’s explore with Adsupport how to send an effective email!

Through which channels can you email TikTok for a blue checkmark verification?

Not all of TikTok’s email addresses handle verification requests, and sending it to the wrong place can cause the review process to be delayed or overlooked entirely. Therefore, to increase the likelihood of a quick and accurate response, you need to know the official email channels TikTok uses for different account types.

General TikTok support emails

• TikTok has several general support email addresses that users often use when needing to contact customer service or account support, for example: [email protected] (reporting issues), [email protected] (general feedback), [email protected] (legal matters).
• Some sources also mention [email protected] for issues related to advertising and business accounts.
• However, these emails are not guaranteed to be used to process blue checkmark verification requests; you need to include detailed information, supporting documentation, and clearly propose the reason for verification.

Support emails for Creators/Marketplace

• TikTok has separate support teams for creators and advertising, especially those working with the TikTok Creator Marketplace. For example, addresses like [email protected], [email protected] are mentioned in the international support list.
• If you have been granted access to the Creator Marketplace or have partnered with TikTok as a creator/ad partner, sending an email through this channel might help your verification application get noticed faster.

The “Report a problem” feature in the TikTok app

• Although not emailing in the traditional sense, TikTok provides a Report a Problem / Send Feedback function within the app for users to contact support.
• You can select the corresponding topic, for example, “Account & Profile,” “Verification,” and attach screenshots and authenticating information to request verification support.
• After submitting a request through the app, TikTok may reply via the email address registered to your account or send supplementary instructions on how to get verified.

Detailed steps on how to email TikTok to get verified

If you have met all the criteria but still don’t see the “Request Verification” option in the app, sending a direct email to TikTok can be a useful solution. This method is often applied to content creators, businesses, celebrities, or brands that already have a certain level of credibility, allowing them to be more proactive in presenting their case and providing verification information. Below is a detailed guide to help you follow the correct procedure and increase your chances of getting the blue checkmark approved quickly by TikTok.

Identify the correct TikTok support email address

• TikTok does not publicize a single general verification email address for all users; instead, you should look for the creator support email or the advertising/partner email if you are a content creator, agency, or user utilizing ad features.
• Some sources list TikTok contact emails such as [email protected], [email protected], or addresses used for legal or general support issues.
• Before sending the email, check if you have an account manager or TikTok representative you have previously worked with—sending the email through them can increase the likelihood of a response.

Draft the email with a professional and persuasive structure

A good verification email should be clearly presented, concise, and complete with necessary information:

• Email subject: should clearly state “Request for Verification / Blue Tick” + your TikTok account name or Account ID.
• Self/Brand introduction: state your real name, field of activity, follower count, and the reason you wish to be verified.
• Proof of credibility: attach links to press coverage, other verified social media pages, campaigns you have executed, or notable content you have created.
• Identity verification documents: include photo files of your ID card/passport or certified documents for TikTok to verify you are a real person.
• Contact information: official email, phone number (if appropriate), link to your TikTok profile.
• Thank you & request for response: Maintain a polite, professional attitude.

Send the email and track progress

• Send the email to the appropriate support address you have identified.
• Monitor your inbox, including folders like Spam / Promotions, as the reply email may not land in the primary inbox.
• If you do not receive a response after 7–14 days, you may send a follow-up email, citing the original sent email.
• When receiving a response or supplementary request from TikTok, reply quickly, providing additional information if needed.

Situations where verification emails may not be processed

• If your TikTok account does not yet have the “Request Verification” feature in the app, the email may be overlooked because TikTok prioritizes handling internal requests via the app or the creator system.
• Emails sent to the wrong address, missing critical information, or unclear documents may be rejected or not responded to.
• If your account is unstable, violates policies, or lacks significant impact, TikTok is likely to deny the request sent via email.

How should you proceed when TikTok does not respond to your Gmail?

It is not uncommon for TikTok not to respond to your email after sending a verification or support request, especially when the platform receives thousands of requests daily. However, that doesn’t mean you are being ignored. There are many reasons why the reply email may be delayed, lost, or not properly processed. In the section below, we will guide you through detailed steps to take, which will increase the likelihood of a response and ensure your request is considered by TikTok more quickly and effectively.

Check your inbox and secondary folders

• Sometimes emails from TikTok are filtered into the Spam / Junk folder or secondary folders like Promotions, Updates—check carefully to ensure you haven’t missed it.
• Review the email address you used to send the verification request; if there’s a mistake, such as misspelling the domain (.con instead of .com), you won’t receive a reply.
• If you have multiple email addresses or aliases, check them all; the reply might have been sent to a secondary email you forgot to check.

Resend or renew the request

• If more than 24–48 hours have passed without an email response or verification code, you should resubmit the verification request from within the TikTok app or from your account information page.
• When resending, ensure the issue is clearly described, the email information is correct, and attach screenshots if available.

Ensure account information is accurately updated

• Re-check if the email registered to your TikTok account is correct, without any typos or character errors.
• If using a company email or a managed email, check if the company’s server or spam filter is blocking emails from TikTok.

Use the “Report a Problem” feature in the TikTok app

• In the app, go to Settings and Privacy → Report a Problem. Select the topic related to verification or login issues if you haven’t received a verification code/email.
• When reporting, choose “Need more help?” if the issue hasn’t been resolved, and include a detailed description and screenshots if available.

Contact other support channels (via Official Email, Social Media)

• Find the advertising support or creator support email if you are attempting to get the blue checkmark verified or related to creative content—there are often separate channels.
• Try contacting the official TikTok support page, or via social media pages like Twitter, Facebook, if the international TikTok support account is active.

Prepare Verification Proof and Improve Your Profile If Necessary

• If you have sent a request but received no response, your profile may lack clear information, the document photos may be invalid, or the content may not be prominent enough. Clearly verify your identity, supplement media information, and creative activities with signs of stage presence to strengthen your profile.
• Improve your presence outside of TikTok: other social media, press mentions, and widely shared content.

Email TikTok to get verified is a direct, professional, and effective approach if you are truly serious about building your personal brand or business on the platform. Prepare a clear profile, transparent information, and demonstrate professionalism in every detail of the email. Patience and meticulousness in this process will significantly increase your chances of receiving a positive response from TikTok.

Contact Info

Information about “” hopes to provide you with additional necessary knowledge. At adsupport, there is a team of highly qualified and experienced staff and experts who will provide facebook rental as well as support when you run Facebook ads. Contact us via phone number.

Frequently Asked Questions