Accepting paypal payments on Facebook

PayPal is becoming one of the payment methods chosen by many individuals and businesses when running ads or transacting on Facebook due to its high safety and flexibility. However, not everyone knows how to handle accepting PayPal payments on Facebook correctly and avoid common errors. In this article, Adsupport will guide you step-by-step through setting up PayPal as a payment method on Facebook, while sharing important notes to help the payment process take place smoothly and stably.

Which currencies does PayPal accept for Facebook ad payments?

Which currencies does PayPal accept for Facebook ad payments?

PayPal currently supports Facebook ad payments with many different currencies, helping advertisers globally easily deploy campaigns without complex manual conversion. When you link PayPal to a Facebook ad account, the system will automatically process payments according to the currency set in the ad account, as long as that currency is in the list of currencies accepted by PayPal. Specifically, PayPal allows Facebook ad payments with the following popular currencies:

  • Australian Dollar (AUD)
  • Brazilian Real (BRL)*
  • British Pound (GBP)
  • Canadian Dollar (CAD)
  • Czech Koruna (CZK)
  • Danish Krone (DKK)
  • Euro (EUR)
  • Hong Kong Dollar (HKD)
  • Hungarian Forint (HUF)
  • Israeli New Shekel (ILS)
  • Japanese Yen (JPY)
  • Mexican Peso (MXN)
  • New Taiwan Dollar (TWD)
  • New Zealand Dollar (NZD)
  • Norwegian Krone (NOK)
  • Philippine Peso (PHP)
  • Polish Złoty (PLN)
  • Russian Ruble (RUB)
  • Singapore Dollar (SGD)
  • Swedish Krona (SEK)
  • Swiss Franc (CHF)
  • Thai Baht (THB)
  • US Dollar (USD)

*Important note: The Brazilian Real (BRL) only applies to advertisers located in Brazil. Ad accounts in other countries will not be able to choose BRL as a currency, even if PayPal supports this currency.

Some notes when using PayPal with multiple currencies

When using PayPal to pay for Facebook ads, you should note that the ad account currency cannot be changed after creation. If the wrong currency is chosen, you will have to create a new ad account. Additionally, in cases where PayPal and Facebook use two different currencies, PayPal may apply currency conversion fees, directly affecting actual advertising costs.

Therefore, before linking PayPal, advertisers should carefully check the account country, default currency, and funding source in PayPal to ensure the payment process is stable, avoiding rejection or unintended costs.

Guide to accepting PayPal payments on Facebook Marketplace

Guide to accepting PayPal payments on Facebook Marketplace

To sell on Facebook Marketplace and receive money via PayPal, you need to meet some basic conditions regarding the account, supported regions, and payment setup. Below is a detailed step-by-step guide with important notes to help transactions remain safe and limit risks.

Conditions for receiving PayPal payments on Facebook Marketplace

Before setting up, you need to ensure:

  • The personal Facebook account is operating stably and has no policy violations.
  • Your Marketplace is supported by Facebook for checkout and shipping features (usually applies to specific countries).
  • You have a verified PayPal account linked to a valid card or bank account.
  • Personal information on Facebook and PayPal should match to avoid held funds or additional verification requests.

Meeting these conditions allows Facebook to let you activate the feature to receive money via PayPal when selling.

How to set up PayPal as a payout method on Marketplace

Once eligible, perform the following steps:

  • Access Facebook Marketplace from your personal account.
  • Go to Settings or Payment & Shipping.
  • Select Set up payment method.
  • Select PayPal and log in to your PayPal account to link it.
  • Confirm authorization for Facebook to receive and transfer money to PayPal.

Once completed, PayPal will become the default payout wallet for Marketplace orders that support direct payment.

How to receive payment for sales with shipping services

When you list a product on Marketplace and enable the Shipping option:

  • The buyer pays directly on Facebook using supported methods.
  • Facebook holds the funds temporarily until you confirm the shipment and provide a tracking number.
  • After the order is successfully delivered (or after the confirmation period), the money will be transferred to your PayPal wallet.

Typically, the time for money to reach PayPal ranges from 3–7 business days, depending on regional policies and the account’s transaction history.

Payment fees and important notes

When using PayPal on Marketplace, you should note:

  • Facebook may collect transaction fees or selling fees (rates vary by country).
  • PayPal may also apply receiving fees or currency conversion fees.
  • Do not cancel orders or refund too often, as this can lead to payment limitations.
  • Always update the order status and ship within the specified time.

Compliance with the process will help your Marketplace account operate stably and limit disputes.

Common errors and how to fix them

Some problems sellers often encounter:

  • PayPal option not visible: Usually, because Marketplace does not support the region yet, or the account is not eligible.
  • Funds held on PayPal: Due to a new PayPal account, unverified status, or a high-value transaction.
  • Suspended payments: Need to check sales history, refunds, and compliance with Facebook policies.

In these cases, you should complete PayPal verification, maintain a good transaction history, and avoid sudden changes to information.

Common errors when transacting with PayPal wallets on Facebook and how to fix them

In the process of running ads or performing transactions on Facebook, PayPal is considered a convenient and safe payment method. However, many advertisers still encounter errors that cause payment interruptions, restricted ad accounts, or sudden campaign stops. Understanding common errors when transacting with PayPal wallets on Facebook and knowing how to fix them promptly will help you proactively handle incidents, limit risks, and maintain stable advertising operations.

One of the most common errors is Facebook not allowing the link or rejecting PayPal as soon as the payment method is added. The cause usually comes from the PayPal account not being fully verified, not having a linked card or bank account, or the country information on PayPal not matching the country of the Facebook ad account.

Fix: Ensure PayPal has a verified identity, a linked valid Visa/MasterCard, and uses the same country as the ad account. If necessary, create a Business Manager and new ad accounts with synchronized countries from the start.

PayPal payment fails despite a sufficient balance

Many advertisers face a situation where PayPal reports a payment error even though the account has funds or the linked card is operating normally. This error often occurs when PayPal temporarily blocks automatic transactions, Facebook hits a payment threshold but cannot deduct money, or the linked card has a spending limit.

Fix: Check the transaction history in PayPal, confirm the linked card or bank has not hit a limit. You should also log in to PayPal to re-authorize automatic payments for Facebook and try a manual payment if necessary.

Facebook reports that the payment method is suspended

This error causes many ad accounts to stop campaigns abruptly. The cause is usually related to repeated payment failures, constant PayPal changes, or Facebook’s system assessing unusual risks.

Fix: Pay the entire outstanding balance immediately, keep one stable PayPal account for a long time, and limit changes to payment methods. Then, wait for the system to automatically reopen it or send a review request if suspended for too long.

PayPal is charged, but Facebook still reports as unpaid

This case is confusing because the money has been deducted, but the ad account still shows debt or restrictions. The cause may be sync latency between PayPal and Facebook, or the transaction is pending.

Fix: Do not pay again immediately. Wait 24–48 hours for the system to update. If Facebook still reports an error after this time, contact Facebook support and provide the PayPal transaction ID for processing.

PayPal is limited or temporarily locked when paying for Facebook

Running ads with a large budget, continuous payments, or signs of unusual activity can cause PayPal to flag the account for risk and limit it. When that happens, all transactions with Facebook are rejected.

Fix: Log in to PayPal to check notifications, provide verification documents as requested, and avoid sudden budget spikes in the beginning. Once the PayPal account is reopened, you can continue to use it to pay for Facebook ads normally.

Accepting PayPal payments on Facebook Marketplace not only helps transactions take place quickly and safely but also builds trust for buyers, especially for online orders. When set up correctly and using a verified PayPal account, you can minimize risks, enhance the customer experience, and increase the effective closing rate.

Contact Info

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Frequently Asked Questions

Does Facebook Marketplace have built-in PayPal integration?

Currently, Facebook Marketplace does not support direct PayPal payments in Vietnam. Sellers usually use PayPal as a private agreement method with buyers and perform transactions outside the Marketplace system.

Is it safe to receive money via PayPal on Facebook Marketplace?

Yes, if you use a verified PayPal account, transact with reputable buyers, and carefully check the payment status before shipping. Additionally, prioritize the “Goods & Services” option to be protected by PayPal in case of disputes.

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