How to get a Facebook ad credit

Want to run ads on Facebook but are still worried about the cost? Don’t worry, Facebook offers advertising credits – a budget support that helps you experience advertising for free or reduce the initial cost. In this article, Adsupport will help you learn how to get a Facebook ad credit easily and effectively.

What is Facebook advertising credit?

Advertising credits are a form of payment support that Facebook provides to help users easily access and experience advertising services on Facebook and Instagram. This is a virtual amount of money with a certain value, added to your advertising account, and can be used to pay for costs related to advertising campaigns.

When you own advertising credits, you can use them to pay for ads running on your account, not just ads created to use the credit. This credit will be automatically deducted each time advertising costs are incurred until the balance is exhausted or the expiration date is reached, as prescribed.

Using advertising credits not only helps you save budget but also facilitates testing new marketing strategies, especially useful for small businesses or those who are new to advertising on this platform.

Types of Facebook ad credits

Facebook ad credits are divided into two main types, each with different applications and purposes, giving advertisers more flexibility in managing their budgets.

Account-level ad credits

This is the most common type of credit applied directly to the entire ad account. When you receive this type of credit, it will automatically be deducted from the total advertising costs incurred on the account until the credit is used up or reaches its expiration date. The biggest advantage of account-level credits is their flexibility: you can use them for any campaign or ad you are deploying on that account, without being limited by campaign type, content, or advertising objective. As a result, businesses can easily take advantage of the supported budget to test multiple ad formats or expand their reach effectively.

Campaign-level ad credits

Unlike the above type, campaign-level credits are only applicable to one or several campaigns that have been pre-specified when set up. That is, you cannot use this credit for other campaigns outside the list approved by Facebook. When the campaign using campaign-level credits has used up its support budget but is still active, the additional costs will be automatically transferred to the ad account credit (if any) or deducted from the payment method that you have set as default. This type of credit is often used when Facebook launches product testing support programs or promotions for specific campaigns.

How to get a Facebook ad credit

If you’re learning how to run Facebook ads on your own and want to save on costs, using ad coupons (also known as Facebook ads coupons) can be an ideal way to launch your campaigns without spending too much of your budget. Facebook frequently offers discount codes to support new users and encourage active ad accounts. Below are two common ways to easily receive these ad coupons:

Through regular promotional campaigns

Facebook often runs promotions during special occasions or in partnership with platforms like Shopify, GoDaddy, Haravan, and others. If you’re using these services or sign up for Facebook-linked tools, you may be eligible to receive free ad coupons ranging from a few dollars to the equivalent of hundreds of thousands of VND. These codes are typically issued when you activate your ad account for the first time or try out a new feature.

Via emails from facebookmail.com

This is a method many users tend to overlook. Occasionally, Facebook sends ad coupons directly to the email address you used to register your ad account. These emails will come from a domain ending in facebookmail.com, which is an official communication channel from Facebook.

Make it a habit to regularly check your inbox—especially folders like Promotions, Updates, or even Spam—to avoid missing out on these valuable offers.

Note: Receiving an ad coupon is not guaranteed for all accounts. Facebook distributes these codes based on user behavior, activity level, and specific marketing campaigns. To improve your chances, keep your account in good standing, remain active, and stay up-to-date with Facebook notifications so you don’t miss any opportunities.

How to redeem Facebook ad credits

Ad credits are a form of budget support offered by Facebook to help advertisers explore its advertising services without having to invest a large amount upfront. If you’ve received an ad credit code from Facebook or its partners, follow the steps below to redeem and use it effectively:

• Step 1: Log in to Ads Manager, then navigate to the Payment Settings section in your ad account.
• Step 2: Under Payment Methods, click on Add Payment Method.
• Step 3: A pop-up window will appear. Select your country and the appropriate currency for your account, then click Save to continue.
• Step 4: In the “Add Payment Method” section, you’ll see an option labeled Ad Credit. Select this option and click Next.
• Step 5: You’ll be prompted to enter your 16-digit ad credit code. Carefully enter the code you received, then click Claim to complete the process.

Once completed, the ad credit will be automatically applied to your ad account and used to cover the costs of your running campaigns.

Important notes when using Facebook ad credits:

• Ad credits only apply to charges incurred after the redemption date. They cannot be used to pay for past charges.
• Once the credit is fully used or expires, any remaining costs will be charged to your default payment method.
• Ad credits cannot be used to pay for charges that exceed your account’s spending limit or that fall outside the credit’s validity period.

We hope this guide helps you understand how to redeem Facebook ad credits and make the most of your advertising budget.

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