Facebook Audience Network payment not received

Facebook Audience Network payment not received is a situation that causes concern for many app developers and creators, especially when revenue is displayed, but funds have not yet reached the account. The causes may stem from Meta’s payout schedule, inaccurate payment information, not reaching the payout threshold, or bank processing times. In this article, Adsupport will help clarify why you have not yet received funds from Audience Network and how to check and handle this effectively to ensure revenue is paid on time.

Facebook Audience Network payout schedule you need to know

Facebook Audience Network payout schedule you need to know

To avoid confusion and unnecessary worry, understanding the Facebook Audience Network payout schedule is something every developer or creator should grasp from the beginning. In reality, many cases of “money not received” are not due to system errors but simply because the payout time according to Meta’s regulations has not yet arrived.

When Facebook Audience Network releases payouts

Facebook Audience Network does not pay revenue in the same month it is generated. Instead, Meta closes the previous month’s revenue and releases payouts around the 21st of the following month. Example:

  • Revenue generated in January will be processed and paid around the 3rd week of February.
  • Revenue in February will be paid in the 3rd week of March.

Therefore, if you check your account too early (at the beginning of the month), it is easy to misunderstand it as a payment delay.

Actual time for funds to reach the bank account

After Meta releases a payout, the money may not arrive on the same day. For accounts receiving funds via international banks, the processing time can take an additional 3–5 business days, depending on:

  • Intermediary banks
  • The receiving bank
  • Country and transfer method

This means even if the system status shows “Paid,” you still need to wait a few more days for the funds to actually appear in your account.

Cases where payouts are moved to the following month

There are several situations where the payout schedule is delayed compared to normal, including:

  • You recently changed bank information within 5–10 days before the payout time.
  • Bank information was entered incorrectly, and the transaction was rejected by the bank.
  • Revenue has not reached the minimum payout threshold of 100 USD.

In these cases, the revenue is not lost but is accumulated into the next payout period once eligibility is met.

Facebook audience network payment not received

Checking your payout status on Meta Audience Network is an important step in determining the current stage of your revenue, whether it has been released or if there is an issue that requires processing. Instead of waiting in worry, you can proactively track and identify the cause of delayed payments through the steps and indicators below.

Access the Payouts section in Meta Audience Network

First, you need to log in to Meta Business Manager or the Audience Network Dashboard using an administrator account. Then, go to the Payouts or Payout Settings section to view the payout overview. Here, Meta will display full information regarding generated revenue, the amount eligible for payout, and the history of released payments.

Check detailed payout statuses

In the Payouts section, each payout period will be accompanied by a specific status. Common statuses to note include:

  • Processing: Meta is preparing to release the payment; you just need to wait for the scheduled date.
  • On Hold: Usually occurs when you have recently changed bank information, or additional verification is required.
  • Rejected: The payment was unsuccessful due to incorrect bank information or the bank’s refusal to receive the funds.
  • Paid: Meta has released the funds; you just need to wait for the bank to process it.

A clear understanding of each status will help you determine whether to wait or take immediate action.

Cross-check payout timelines

Meta Audience Network typically releases payouts around the 21st of each month for the previous month’s revenue. Therefore, if you check before this milestone, it is perfectly normal for the payout status not to be displayed yet. For international payments, after Meta releases the funds, the bank may need several additional business days for the money to actually reach the account.

Check the minimum payout threshold

Another very important factor is the 100 USD payout threshold. If the total accumulated revenue from all your apps has not reached this level, Meta will not release the payment but will continue to accumulate it into the following months. In the Payouts section, you can easily check the total balance eligible for payout.

Re-verify bank and tax information

When the payout status appears abnormal, you should review your bank information, account holder name, account number, SWIFT/IBAN code (for international payments), and tax profiles if required. Even a small error can cause a payout to be put on hold or rejected.

Why has your Facebook Audience Network payment not received?

Facebook Audience Network payment not received is an issue that causes concern for many app developers and content creators, especially when revenue has been fully recorded in the system. In reality, most cases of delayed or unreceived payments stem from very specific causes related to payout conditions, financial information, and processing times. Below are the most common reasons along with effective solutions.

Not yet the payout period according to Meta’s regulations

Meta Audience Network does not pay immediately when you generate revenue. Usually, the previous month’s funds will be released around the 21st of the following month. If you check too early, it is easy to misunderstand that the payment has not been made. The simplest fix is to cross-check the official payout schedule and wait until the exact time Meta releases the payment.

Revenue has not reached the minimum payout threshold

Meta only issues payments when the total accumulated revenue reaches at least $100, aggregated from all your apps and monetization sources. If the monthly revenue has not met this threshold, that amount will be carried over to the following months. In this case, you do not need to do anything else besides continuing your activities to reach the payout level.

Incorrect or incomplete bank information

Errors in bank information are a very common reason for delayed or rejected payments. Just an incorrect account number, a mismatched account holder name, or a missing international bank code will prevent Meta from completing the transaction. You should access the Payouts section in the Audience Network to check and update accurate information, then wait for Meta to re-issue the payment.

Recently changed payment information near the payout period

If you have just updated your bank information within 5–10 days before the payout period, Meta will temporarily suspend payment for about 10 days for security verification. This may cause the payment to be moved to the following month. This is an account protection mechanism, so you should limit changes to payment information close to the revenue closing date.

International bank processing time

For accounts receiving money through international banks, even if Meta has released the payment on time, funds may still arrive 3–5 business days later than expected. The reason is the processing procedure of intermediary banks. In this case, you only need to monitor patiently and do not need to perform any further actions.

Account shows signs of review or temporary restriction

If the account has previously violated policies, had unusual activity, or was assessed for risk by the system, Meta may temporarily hold the payment for review. In that case, you should check notifications in the Payout Manager and proactively contact Meta support for specific guidance.

How to fix this to receive payments more punctually

To limit the situation of payment not received in the future, you should keep your payment information stable, check carefully before saving, monitor the monthly payout status, and understand the Meta Audience Network payout schedule. Proactively understanding the mechanism correctly will help you feel more secure and better control your revenue source.

When to contact Meta support

If the status shows “Paid” but the money has still not arrived after many days, or if it is “On Hold/Rejected” and you are unclear of the reason, contact the Meta Support Center directly. Providing full account information and payout history will help the processing happen faster.

Facebook Audience Network payment not received usually stems from reasons such as the payout period not being reached, not meeting the payout threshold, incorrect bank information, or international bank processing times. By understanding the payout mechanism and checking relevant factors correctly, you can proactively resolve issues and ensure revenue is received on time.

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Contact Info

Are you in need of Facebook advertising or need to rent a quality Facebook advertising account? Don’t worry! adsupport is a unit specializing in providing reputable Facebook accounts, as well as direct advertising support. Provides all types of advertising accounts such as facebook agency ad account rent to help you reach and create fast conversions.

Frequently Asked Questions

I have seen the revenue displayed, but have not received the money yet; is my account broken?

Not necessarily. Most cases are due to Meta’s payout schedule not being reached, revenue not reaching 100 USD, or the bank being in the process of handling an international transfer.

How long should I wait before contacting Meta support if a payment is not received?

You should wait at least 5–7 business days after the date Meta releases the payment. If you still haven’t received the money and the status is abnormal, then contact the Meta Audience Network support department for a specific check.

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